Bulliac wrote:
When they first took over, someone posted a sort of plea to them, (sorry, I forget who) telling them exactly what they had to overcome to win our trust. It was probably the best post I've ever read on here, but sadly, the new owners either didn't see it or decided to completely ignore it. They certainly have done very little to try and win hearts and minds, and for many just a little would possibly be sufficient.
I think the plea you're thinking of was in WobblyHeadedBull's blog on Tumblr.
(Links would have been posted here)