[Bulliac]

Re: What is this about now. : Tue Nov 03, 2015 1:35 pm  

Northern Lad wrote:

You can't pay for anything over the phone, you need to go into the ground. If you pay by card it'll take a couple of days to show. Sounds like the credit card issue still isn't fixed, I wonder if the two issues are linked.

Surely, "a couple of days", is normal for a card payment to appear on your account? I've definitely had many purchases [not talking just about Bulls] which took much longer than that.

Re: What is this about now. : Tue Nov 03, 2015 9:35 pm  

I know what you're saying, but the way it was explained was like it wasn't normal. Has anybody been in recently to see how they're taking card payments?

Re: What is this about now. : Wed Nov 04, 2015 6:53 am  

Is the silence around the petition deafening? If it was a mistake and/or quickly sorted then surely they would have made this info public to satisfy people considering buying a season ticket. A lack of anything is getting more worrying by the hour IMO

Re: What is this about now. : Wed Nov 04, 2015 8:06 am  

Bought Season Tickets Friday 30th on CC, still in Pending Transactions whatever that means.

Re: What is this about now. : Wed Nov 04, 2015 8:24 am  

Northern Lad wrote:

I know what you're saying, but the way it was explained was like it wasn't normal. Has anybody been in recently to see how they're taking card payments?

I was in the shop on the 28th buying my granddaughters season ticket. The debit card was used in the normal way by chip and pin machine and the value has now come out of my bank.

I didn't buy my own ticket, needless to say I will now be waiting until there is a bit more clarity on this winding up saga. Betsys Bulls point is also well made, the PR department need to be saying something to bring some reassurance. They are quick enough to spin another shirt sponsor etc. The fans and the business needs some confidence.

Re: What is this about now. : Wed Nov 04, 2015 8:40 am  

They've issued a statement saying it's a mistake and in the hands of solicitors so not sure what else to say. Unless, that's not actually true in which case I can't actually face any more.

[Bullseye]

Re: What is this about now. : Wed Nov 04, 2015 9:35 am  

I'm sure they'll be quick to let fans know when it's all sorted as this situation will have a serious effect on cashflow. For many it's a case of one bitten twice shy and only verification from hmrc that payments have been made will allay fears.

Re: What is this about now. : Wed Nov 04, 2015 11:55 am  

Card payments working now I have just use mine to renew lottery

Re: What is this about now. : Wed Nov 04, 2015 1:10 pm  

Bullseye wrote:

I'm sure they'll be quick to let fans know when it's all sorted as this situation will have a serious effect on cashflow. For many it's a case of one bitten twice shy and only verification from hmrc that payments have been made will allay fears.

That is on the assumption that there are any payments due... The nature of the mistake and who was responsible for the mistake have not yet been made public.

Re: What is this about now. : Wed Nov 04, 2015 1:31 pm  

Are the credit/debit card payments still going to the same company as before seeing as there has been an interruption in Bradford being able to take card payments. What was the interruption caused by?