Pre purchsed Season Tickets : Tue Jan 31, 2017 8:28 am  

These are the relevant parts of Email received by a fellow Season Ticket Holder. To date I have had no communication, "Supporters who purchased using a credit card are advised to secure a refund from their credit card provider, as many have already done, under the terms of their Consumer Credit protection. We understand that some supporters have had difficulty in obtaining refunds on the basis that they are being offered equivalent value Season Tickets but this is not the case, as the packages being offered are not the same as previously offered by Bradford Bulls Northern Ltd. BBNL offered 1863 Membership, which included Merchandise offers, Gifts and discounted prices for Exclusive Events and supporters are urged to stress this to their Credit Card provider when claiming a refund. The current club will only be honouring the Ticket part of the 1863 Membership Package The current club will confirm this if requested to do so. A Voucher for £20.00 per adult Ticket and £5.00 per Concession Ticket will be issued to people who have already pre-purchased a season ticket for the 2017 season, to be used by Feb 4th The voucher can only be redeemed on Merchandise. Please note this also includes customers who have obtained a refund for the previously bought season ticket and are obtaining a new one. For details of how to claim your money back from your credit card provider – (Please see the links below or contact your credit card provider) http://www.financial-ombudsman.org.uk/p ... k-payments http://www.financial-ombudsman.org.uk/c ... complaints Stand seats will be reserved for those fans repurchasing a 2017 season ticket, until that first home game of the season, when we face Rochdale on the 12th of February. We would like to thank you again for your continued co-operation and understanding as we prepare for this exciting new ‘era for the club’." I find some of this disturbing. 1. HMRC clearly did not fall for the argument that Membership was not a Season Ticket. I do not think this will be an easy argument to win but will try. 2. I purchased 7 tickets of various kinds. Assume I will get 7 vouchers sent to me,which must be delivered,distributed to the various people, and spent in shop by Saturday this week.Tight time scale. 3.Seats to be reserved until 12 Feb.Have had same seats for 11 seasons now. I know people who have been trying to get a CC refund for 7 weeks and still not succeeded. I will start process now but chances of all 7 claims being completed by a week on Sunday must be very remote. All this after a blanket announcement that Season Tickets will be honoured. Well clearly only cash ones and clearly not the 7 I bought, and have bought for several seasons now. I will try to get refunds, but if I fail it seems Club will actually not honour my purchase. In any event I cannot really see a decision in time to meet the deadlines at 2. and 3. above. PS, neither of above links work.

These are the relevant parts of Email received by a fellow Season Ticket Holder. To date I have had no communication, "Supporters who purchased using a credit card are advised to secure a refund from their credit card provider, as many have already done, under the terms of their Consumer Credit protection. We understand that some supporters have had difficulty in obtaining refunds on the basis that they are being offered equivalent value Season Tickets but this is not the case, as the packages being offered are not the same as previously offered by Bradford Bulls Northern Ltd. BBNL offered 1863 Membership, which included Merchandise offers, Gifts and discounted prices for Exclusive Events and supporters are urged to stress this to their Credit Card provider when claiming a refund. The current club will only be honouring the Ticket part of the 1863 Membership Package The current club will confirm this if requested to do so. A Voucher for £20.00 per adult Ticket and £5.00 per Concession Ticket will be issued to people who have already pre-purchased a season ticket for the 2017 season, to be used by Feb 4th The voucher can only be redeemed on Merchandise. Please note this also includes customers who have obtained a refund for the previously bought season ticket and are obtaining a new one. For details of how to claim your money back from your credit card provider – (Please see the links below or contact your credit card provider) http://www.financial-ombudsman.org.uk/p ... k-payments http://www.financial-ombudsman.org.uk/c ... complaints Stand seats will be reserved for those fans repurchasing a 2017 season ticket, until that first home game of the season, when we face Rochdale on the 12th of February. We would like to thank you again for your continued co-operation and understanding as we prepare for this exciting new ‘era for the club’." I find some of this disturbing. 1. HMRC clearly did not fall for the argument that Membership was not a Season Ticket. I do not think this will be an easy argument to win but will try. 2. I purchased 7 tickets of various kinds. Assume I will get 7 vouchers sent to me,which must be delivered,distributed to the various people, and spent in shop by Saturday this week.Tight time scale. 3.Seats to be reserved until 12 Feb.Have had same seats for 11 seasons now. I know people who have been trying to get a CC refund for 7 weeks and still not succeeded. I will start process now but chances of all 7 claims being completed by a week on Sunday must be very remote. All this after a blanket announcement that Season Tickets will be honoured. Well clearly only cash ones and clearly not the 7 I bought, and have bought for several seasons now. I will try to get refunds, but if I fail it seems Club will actually not honour my purchase. In any event I cannot really see a decision in time to meet the deadlines at 2. and 3. above. PS, neither of above links work.

Re: Pre purchsed Season Tickets : Tue Jan 31, 2017 8:40 am  

tackler thommo wrote: These are the relevant parts of Email received by a fellow Season Ticket Holder. To date I have had no communication, "Supporters who purchased using a credit card are advised to secure a refund from their credit card provider, as many have already done, under the terms of their Consumer Credit protection. We understand that some supporters have had difficulty in obtaining refunds on the basis that they are being offered equivalent value Season Tickets but this is not the case, as the packages being offered are not the same as previously offered by Bradford Bulls Northern Ltd. BBNL offered 1863 Membership, which included Merchandise offers, Gifts and discounted prices for Exclusive Events and supporters are urged to stress this to their Credit Card provider when claiming a refund. The current club will only be honouring the Ticket part of the 1863 Membership Package The current club will confirm this if requested to do so. A Voucher for £20.00 per adult Ticket and £5.00 per Concession Ticket will be issued to people who have already pre-purchased a season ticket for the 2017 season, to be used by Feb 4th The voucher can only be redeemed on Merchandise. Please note this also includes customers who have obtained a refund for the previously bought season ticket and are obtaining a new one. For details of how to claim your money back from your credit card provider – (Please see the links below or contact your credit card provider) http://www.financial-ombudsman.org.uk/p ... k-payments http://www.financial-ombudsman.org.uk/c ... complaints Stand seats will be reserved for those fans repurchasing a 2017 season ticket, until that first home game of the season, when we face Rochdale on the 12th of February. We would like to thank you again for your continued co-operation and understanding as we prepare for this exciting new ‘era for the club’." I find some of this disturbing. 1. HMRC clearly did not fall for the argument that Membership was not a Season Ticket. I do not think this will be an easy argument to win but will try. 2. I purchased 7 tickets of various kinds. Assume I will get 7 vouchers sent to me,which must be delivered,distributed to the various people, and spent in shop by Saturday this week.Tight time scale. 3.Seats to be reserved until 12 Feb.Have had same seats for 11 seasons now. I know people who have been trying to get a CC refund for 7 weeks and still not succeeded. I will start process now but chances of all 7 claims being completed by a week on Sunday must be very remote. All this after a blanket announcement that Season Tickets will be honoured. Well clearly only cash ones and clearly not the 7 I bought, and have bought for several seasons now. I will try to get refunds, but if I fail it seems Club will actually not honour my purchase. In any event I cannot really see a decision in time to meet the deadlines at 2. and 3. above. PS, neither of above links work. I also have been trying to get a refund but can't still don't have a phone number for the club so can't contact anyone. i'm starting to get very annoyed with the whole situation TBH.

tackler thommo wrote: These are the relevant parts of Email received by a fellow Season Ticket Holder. To date I have had no communication, "Supporters who purchased using a credit card are advised to secure a refund from their credit card provider, as many have already done, under the terms of their Consumer Credit protection. We understand that some supporters have had difficulty in obtaining refunds on the basis that they are being offered equivalent value Season Tickets but this is not the case, as the packages being offered are not the same as previously offered by Bradford Bulls Northern Ltd. BBNL offered 1863 Membership, which included Merchandise offers, Gifts and discounted prices for Exclusive Events and supporters are urged to stress this to their Credit Card provider when claiming a refund. The current club will only be honouring the Ticket part of the 1863 Membership Package The current club will confirm this if requested to do so. A Voucher for £20.00 per adult Ticket and £5.00 per Concession Ticket will be issued to people who have already pre-purchased a season ticket for the 2017 season, to be used by Feb 4th The voucher can only be redeemed on Merchandise. Please note this also includes customers who have obtained a refund for the previously bought season ticket and are obtaining a new one. For details of how to claim your money back from your credit card provider – (Please see the links below or contact your credit card provider) http://www.financial-ombudsman.org.uk/p ... k-payments http://www.financial-ombudsman.org.uk/c ... complaints Stand seats will be reserved for those fans repurchasing a 2017 season ticket, until that first home game of the season, when we face Rochdale on the 12th of February. We would like to thank you again for your continued co-operation and understanding as we prepare for this exciting new ‘era for the club’." I find some of this disturbing. 1. HMRC clearly did not fall for the argument that Membership was not a Season Ticket. I do not think this will be an easy argument to win but will try. 2. I purchased 7 tickets of various kinds. Assume I will get 7 vouchers sent to me,which must be delivered,distributed to the various people, and spent in shop by Saturday this week.Tight time scale. 3.Seats to be reserved until 12 Feb.Have had same seats for 11 seasons now. I know people who have been trying to get a CC refund for 7 weeks and still not succeeded. I will start process now but chances of all 7 claims being completed by a week on Sunday must be very remote. All this after a blanket announcement that Season Tickets will be honoured. Well clearly only cash ones and clearly not the 7 I bought, and have bought for several seasons now. I will try to get refunds, but if I fail it seems Club will actually not honour my purchase. In any event I cannot really see a decision in time to meet the deadlines at 2. and 3. above. PS, neither of above links work. I also have been trying to get a refund but can't still don't have a phone number for the club so can't contact anyone. i'm starting to get very annoyed with the whole situation TBH.

Re: Pre purchsed Season Tickets : Tue Jan 31, 2017 10:08 am  

The current club will only be honouring the Ticket part of the 1863 Membership Package

I took this to mean they are honouring all tickets, but if your credit card company accepts a claim the club gets money for Season Tickets.

Re: Pre purchsed Season Tickets : Tue Jan 31, 2017 10:17 am  

bulls2487 wrote:

The current club will only be honouring the Ticket part of the 1863 Membership Package

I took this to mean they are honouring all tickets, but if your credit card company accepts a claim the club gets money for Season Tickets.

Read Club Email again - only Cash Paid 1863 Members being honoured.What if I dont get money back - I know people who have been trying since early Dec and have got nowhere.

Re: Pre purchsed Season Tickets : Tue Jan 31, 2017 10:23 am  

bulls2487 wrote:

The current club will only be honouring the Ticket part of the 1863 Membership Package

I took this to mean they are honouring all tickets, but if your credit card company accepts a claim the club gets money for Season Tickets.

makes sense from a clu point of view I suppose. club are advising people to reclaim for full value of membership then re-purchase the season ticket from club at new lower price. This has two advantages in that people get the difference in cost back and new club gets the season ticket portion of the money rather than it disappearing into the old club. £20 shop vouchers are just a sweetener as their basicaalyy giving old stock away in shop at moment and wouldnt have thought any of new stock would arrive before 4th feb deadline.

problem comes for those whose card companies either refuse to accept difference between a membership and a season ticket and also the sheer time it could drag out for before you see the refund. For a lot of people they cant afford to effectively shell out for seaon ticket twice even temporarily until card refund comes through.

Re: Pre purchsed Season Tickets : Tue Jan 31, 2017 10:24 am  

tackler thommo wrote:

Read Club Email again - only Cash Paid 1863 Members being honoured.What if I dont get money back - I know people who have been trying since early Dec and have got nowhere.

Latest Tweet from the Bulls

eepurl.com/czPV9v

Credit Cards being accepted!

Re: Pre purchsed Season Tickets : Tue Jan 31, 2017 10:32 am  

tackler thommo wrote:

Read Club Email again - only Cash Paid 1863 Members being honoured.What if I dont get money back - I know people who have been trying since early Dec and have got nowhere.

The email does not say cash only will be honoured.
It says cash only bring in proof of purchase and we will give you a new ticket.

Then says try to get a refund from your credit card provider as the 1863 membership is different to a Season Ticket. The current club is only honouring the season ticket part of the 1863 membership scheme.

Re: Pre purchsed Season Tickets : Tue Jan 31, 2017 11:40 am  

bulls2487 wrote:

The email does not say cash only will be honoured.
It says cash only bring in proof of purchase and we will give you a new ticket.

Then says try to get a refund from your credit card provider as the 1863 membership is different to a Season Ticket. The current club is only honouring the season ticket part of the 1863 membership scheme.

OK.Then please tell me where they say that they will honour Season Ticket bought via CC if CC Coy refuse refund. As far as I can see they do not address that situation and are therefore NOT apparently honouring all Season Ticket purchases.

Re: Pre purchsed Season Tickets : Tue Jan 31, 2017 11:58 am  

I have to say I can't find it within myself to start criticising the new owners for the way they are handling the situation. They are caught between a rock and a hard place. Lots of us have lost money to the old company, not only on the memberships but with the pre-paid weekly lottery tickets which seem to have gone the same way as the memberships. Given a limited budget I would prefer the money to be spent improving the squad rather than giving me freebies. I realise that we all have different financial constrains but we're all old enough to get on with sorting ourselves out without whinging about it on here.

Re: Pre purchsed Season Tickets : Tue Jan 31, 2017 12:10 pm  

The other issue to consider is that people who bought with a card could either have or still be able to claim all their money back, and then turn up to Odsal with their original receipt - thus gaining a completely free season ticket?

Not suggesting you'd do that Tommo - but the potential exists for some to do that.

I know its a right old pain but the ideal scenario would be for EVERYONE who bought via card to get their refund, and then go and use the money to be a season ticket - which would actually be cheaper, due to the lower prices. Thus, in theory, people would end up better off!

Easy for me to say, of course, I didn't even buy a ST this time around.