Re: Utter Incompetance : Tue Mar 29, 2022 9:35 pm  

BigTime wrote:

Possibly the problem with the tickets will now be sorted out as they eventually posted something new on Twitter- usual stuff buy tickets, buy platinum lounge get padded seats etc and someone posted fix your site and I would buy a ticket. Unbelievably they asked him to explain what the problem was so they could fix. It seems for the last 3 (is it?)weeksThey couldn’t see a problem. One assumes the problem was only met by those on this forum as surely they would have noticed sluggish sales. Or maybe there is next to no oversight or quality control going on at all. Surely it can’t be that.(Having said all that the punter didn’t explain what the problem was so maybe they have just taken him for a troll and ignored the problem.) Is it pantomime season already.

BTW they do seem to have removed this guy’s post so they must have assumed he was a troll. Sigh.

Re: Utter Incompetance : Tue Mar 29, 2022 9:38 pm  

BigTime wrote:

BTW they do seem to have removed this guy’s post so they must have assumed he was a troll. Sigh.

I've just tweeted to them again...let's see.

Re: Utter Incompetance : Tue Mar 29, 2022 9:39 pm  

BigTime wrote:

As Orange says looks like you can buy on a phone but not PC, Ipad etc. Still there’s 4 more days for them to get it right. Maybe they should just post - walk ups on the day accepted at the Shop - and get a stall set up in the stadium to sell merch. Spectacular effort by all concerned.

How difficult can it be ? Selling stuff on the web is done perfectly well by any other business I can think of.

Re: Utter Incompetance : Tue Mar 29, 2022 9:50 pm  

jbuzza wrote:

How difficult can it be ? Selling stuff on the web is done perfectly well by any other business I can think of.

We all like to moan about mistakes big and small from our armchairs but this really is desperate stuff. It’s indefensible for a professional (i.e no run by volunteers) operation to go on like this.

Being positive, assuming this isn’t the end, then things will improve because we really are at a low ebb. Sooner this new person comes in and begins improving basic things the better. Hopefully he/she will have some support as well.

Re: Utter Incompetance : Tue Mar 29, 2022 10:03 pm  

BigTime wrote:

Sooner this new person comes in and begins improving basic things the better. Hopefully he/she will have some support as well.

You are assuming that they had applicants, they interviewed, they selected and the person accepted.
You'd be wrong to assume any of this.
There's nobody coming......