Re: Nightmare buying tickets : Mon Jul 08, 2019 7:28 am  

adiddy wrote:

Same with me, I haven't received an email from the club but a person from another forum told me to login the ticket site by dropping the letter R from the client code and adding 40 to the beginning.

This has worked and have reset my password after that ordering my tickets for saints away was easy and free postage too.

Matt

Aha, that worked for me too. They say they will now send me password reset info.
Thanks Matt!

Re: Nightmare buying tickets : Mon Jul 08, 2019 2:59 pm  

jackdog wrote:

Aha, that worked for me too. They say they will now send me password reset info.
Thanks Matt!

Got past the login and they sent me an email to reset my password reset but keep getting failed .

Re: Nightmare buying tickets : Mon Jul 08, 2019 3:14 pm  

Working fine for me now. Had to choose a new password and click on it twice, but top of screen showed me as logged in then.

Re: Nightmare buying tickets : Mon Jul 08, 2019 4:11 pm  

The password could not be reset, an error has occurred or the reset password link has expired. Please try again.
This is what im getting

Re: Nightmare buying tickets : Tue Jul 09, 2019 1:21 pm  

jackdog wrote:

Aha, that worked for me too. They say they will now send me password reset info.
Thanks Matt!

You're most welcome mate.

Matt

Re: Nightmare buying tickets : Tue Jul 09, 2019 4:55 pm  

I’ve got sod all clue what my client code is. If the club want to shoot me for that, maybe they should’ve invested in the playing squad and improved the product in recent years so id used it more to purchase tickets.

Anyone know where I start, considering my old log in details won’t let me in?

Re: Nightmare buying tickets : Tue Jul 09, 2019 6:42 pm  

Azul wrote:

I’ve got sod all clue what my client code is. If the club want to shoot me for that, maybe they should’ve invested in the playing squad and improved the product in recent years so id used it more to purchase tickets.

Anyone know where I start, considering my old log in details won’t let me in?

Any old tickets you have bought in the past should have your old client code on them. I just turned up a stub from a coach ticket to Leeds from last season, and the CC is on that. Then try replacing the "R" at the front with "4".

Re: Nightmare buying tickets : Wed Jul 10, 2019 8:03 am  

moto748 wrote:

Any old tickets you have bought in the past should have your old client code on them. I just turned up a stub from a coach ticket to Leeds from last season, and the CC is on that. Then try replacing the "R" at the front with "4".

Thanks for that. However, the only tickets I would ever have lying around are Wembley cup final ones. Everything else goes in the bin and I haven’t wasted my money on a season ticket for years so none of them lying around

Re: Nightmare buying tickets : Wed Jul 10, 2019 1:07 pm  

Azul wrote:

Thanks for that. However, the only tickets I would ever have lying around are Wembley cup final ones. Everything else goes in the bin and I haven’t wasted my money on a season ticket for years so none of them lying around

If you haven't got a season ticket, you haven't got a client code, so you can stop looking for it now.

Re: Nightmare buying tickets : Wed Jul 10, 2019 1:17 pm  

Warrior Winger wrote:

If you haven't got a season ticket, you haven't got a client code, so you can stop looking for it now.

No anyone who has bought a ticket previously has a client code.

I'd ring them and ask for it.

The concern is all of the fans who are experiencing difficulty or confusion - that can't be good when the club needs all the fans it can get.